Shipping and Delivery
Australia and International
All online orders will be dispatched within two (2) business days (usually the next day). If, on rare occasions, the product is out of stock we will contact you with the expected delivery and/or the option to change the order or a full refund.
We use Australia Post and a mix of premium carriers for all deliveries nationally and internationally. Tracking is provided with all our services.
If you have a preferred carrier or special delivery instructions, please contact us at (03) 8585 6685 so we can accommodate your request or email: [email protected]
For orders of $100 or more, we offer free shipping. Any orders under $100 will have a $9.50 delivery fee Australia-wide.
Estimated delivery times are:
Melbourne, Adelaide and Sydney - 2-4 days.
Brisbane 4-5 days.
Rest of Australia- 5-7 days.
International Orders - 7 - 10 days, not including customs clearance.
Click and Collect
Click and collect is also available. The pick-up location is Building 4/29 Grange Road, Cheltenham VIC3192. Select Pickup on the checkout page and you will receive an email when your order is ready to be collected.
Pick-up is available:
- Tuesday to Friday: 1 pm to 4 pm
- Saturday: 10.30 am to 3.30 pm